Writing emails that people read

Sweeten your mails with SUGAR

Over 108.7 billion emails are sent and received every day. But despite being the #1 form of communication in business, many of us are still receiving confusing or irrelevant emails – and worst of all we send them too!

Through simple, practical tips, and the easy to remember SUGAR model, this E-book will help you to improve your emails.

By following the advice and examples inside, you can make sure your emails...




  • actually get read,
  • are easily understood,
  • won’t annoy people,
  • and won’t take up too much of your reader’s time.






Written by Target Training GmbH and our clients

This eBook combines the thoughts, ideas and experience of our trainers and our clients.