This model helps you by encouraging rapport-building and moving your mindset from “answer the question” towards “use the opportunity“.
"Handling and exploiting questions helps you build rapport with your audience. It also reinforces the professional image you are projecting and turns your presentation into a dialogue."
James Culver
This document contains:
- an explanation of each of the 4 Rs
- 12 example phrases you can use in your next presentation :-)