How good are your listening skills?
A really useful document for anyone who ever listens...
"A more detailed version of this document is often used in our seminars. This summary outlines the twelve main distractions of effective listening. Take a look and assess how good your listening skills are."
This document is for you, if:
you sometimes find yourself in a conversation not completely concentrating on what the other person is saying
you want to know what not to do to be an effective listener
you want to identify why someone you know is such a bad listener